You can reach the innoCentrum user and administrator guides from the Help link at the top of every page once you are signed in to the system. The guides show content according to your role, so there is no separate file to download.
Knowledge Base
KNOWLEDGE BASE
User guides and frequently asked questions
User Guide
Submitting suggestions and ideas, attaching documents, commenting and voting, profile management, innovation points and the reward store.
Evaluator Guide
Evaluation screens, criteria sets and the benefit analysis form for mentor, jury and board roles.
Administrator Guide
User and role management, defining campaigns and competitions, reward management, reports and integration settings.
FAQ
The questions we hear most
Where is the system installed?
You can install it on your own servers (on-premises) or use it as a service from our servers on Amazon (SaaS).
How long does setup take?
A portal specific to your organization, with your logo and basic information integrated, can be made ready for use in a short time.
How are users defined?
Staff records can be imported through LDAP / Active Directory; a registration and approval flow is used for external stakeholders.
Can it be used on mobile?
The interface is optimized for mobile devices and works through the browser, with no separate app to install.
Is the data secure?
All traffic is encrypted with SSL/TLS, roles are separated, and the product has passed HAVELSAN’s cyber security tests.
How does pricing work?
Pricing is per user per month across user count tiers; please contact us for a perpetual licence.
If you could not find the answer you were looking for, visit our Support page or write directly to support@innocentrum.com.